The Ultimate Guide on How to Take Care of Sterling Silver Jewelry
silverly925.com
10/12/2023
Frequently Asked Questions
What payment methods are accepted on Silverly?
We accept major credit cards, including Visa, MasterCard, American Express, and Discover. Additionally, we offer PayPal as a payment option for your convenience.
Is my personal and payment information secure when shopping on Silverly?
Yes, your security is our top priority. We use industry-standard encryption protocols to protect your data, and our website is secured with SSL (Secure Sockets Layer) to ensure safe transactions.
Can I return or exchange jewelry items if I change my mind or they don't meet my expectations?
Certainly! We have a hassle-free return and exchange policy. Please review our “Return & Exchange Policy” page for detailed information on the process.
How do I find the right ring size for my purchase?
We provide a comprehensive ring size guide to help you determine your correct size. You can find this guide on our website. If you still have questions, feel free to contact our customer support for assistance.
What is the shipping time for orders placed on Silverly?
Shipping times may vary depending on your location and the specific item ordered. Generally, we strive to process and ship orders within 7-10 business days. You can find more details on shipping times during the checkout process.
Do you offer a warranty on your jewelry items?
Yes, we offer a warranty on select items. Please check the product description or contact our customer support to learn about the warranty details for the specific item you’re interested in.
How can I contact Silverly's customer support for further assistance or inquiries?
You can reach our customer support team via email at support@silverly925.com during our business hours, which are Monday to Friday, 9:00 AM – 5:00 PM PST.
